Privacy Policy

Privacy Policy – CoolCharge

 

Last updated: 04/12/2025

 

CoolCharge is committed to protecting your personal information. This policy explains what we collect and how we use it.

 

1. Information We Collect

 

We may collect:

 

• Your name, address, email, and phone number

• Details needed to provide a quote or installation

• Photos you send us

• Basic website data (IP address, pages visited, cookies)

 

2. How We Use Your Information

 

We use your information to:

 

• Provide quotes and carry out installations

• Contact you about your enquiry or booking

• Issue invoices and manage payments

• Improve our website and services

• Meet legal and accounting requirements

 

We do not sell your data.

 

3. Sharing Your Information

 

We only share information with:

 

• Subcontractors, if needed for your installation

• Payment providers

• Accountants

• Website/IT hosting providers

 

All partners follow strict data protection rules.

 

4. Your Rights

 

You can:

 

• Ask for a copy of your data

• Request corrections or deletion

• Withdraw consent for marketing

• Make a complaint to the ICO (www.ico.org.uk)

 

5. Cookies

 

Our website may use essential and analytics cookies. You can disable cookies in your browser at any time.

 

6. Contact Us

 

If you have any questions, contact us at:

Email: ian.coolcharge@gmail.com

Phone: 07815156744